fg777 Privacy Policy — How We Handle Your Data

fg777 is an internationally licensed online gaming platform accessible at https://fg777.cam. For the purposes of this Privacy Policy, fg777 acts as the data controller in respect of the personal information collected from players registered on the platform.

As data controller, fg777 determines the purposes and means by which personal data is processed. fg777 is committed to handling all player data in a lawful, fair, and transparent manner consistent with international data protection standards and the requirements of its gaming licence.

If you have any questions about how your personal data is processed by fg777, or wish to exercise any of the rights described in this policy, please contact our dedicated privacy team at the details provided in Section 13.

fg777 collects personal data from players through several channels, including account registration, identity verification, payment processing, gameplay, and customer support interactions. The categories of personal data we collect are set out in the table below:

fg777 uses the personal data it collects exclusively for defined, documented purposes. We do not use your data in ways that are incompatible with the original reason for collection. The primary purposes for which fg777 processes personal data are:

• Account Registration & Management: To create, maintain, and administer your fg777 account, including verifying your identity and age in compliance with our 21+ policy.
• Identity & Age Verification (KYC): To fulfil regulatory obligations under fg777's international gaming licence, including verifying that all players are aged 21 and above and that payment methods are registered in the player's own name.
• Payment Processing: To process deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and cryptocurrency, and to facilitate withdrawal payments to your registered payment method.
• Gaming Service Delivery: To provide cricket betting markets, live casino games, slot titles, and all other fg777 platform services to your account.
• Fraud Prevention & Security: To detect and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited activities as described in the fg777 Terms & Conditions.
• Responsible Gaming Compliance: To administer self-exclusion requests, deposit limits, session time limits, and other responsible gaming tools in accordance with licensing obligations.
• Customer Support: To respond to queries, process complaints, and maintain records of support interactions for quality and compliance purposes.
• Legal & Regulatory Compliance: To meet obligations under applicable anti-money laundering regulations, licensing requirements, and other laws to which fg777 is subject.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. You may opt out at any time through your account settings.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and improve the functionality and performance of the fg777 platform.

fg777 processes personal data only where a valid legal basis exists for doing so. The applicable legal bases for each category of processing activity are:

• Contractual Necessity: Processing required to perform the contract between you and fg777 — including account creation, payment processing, game delivery, and customer support — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with regulatory and legal requirements, including KYC verification, AML obligations, age verification, and responsible gaming mandates, is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and service improvement is carried out on the basis of fg777's legitimate interests, subject to those interests not being overridden by your rights and interests.
• Consent: Processing for direct marketing communications is carried out on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

fg777 does not sell or commercially transfer your personal data to third parties. However, fg777 may share your personal data with carefully selected third parties in the following limited circumstances:

5.1 Service Providers

fg777 engages third-party service providers to support platform operations, including payment processors (JazzCash, EasyPaisa, banking partners), identity verification service providers, game software providers, cloud infrastructure operators, and customer support platform vendors. These providers are permitted to use your data only as necessary to perform their contracted services for fg777 and are bound by data processing agreements that require them to maintain appropriate security standards.

5.2 Regulatory & Law Enforcement Authorities

fg777 may disclose personal data to regulatory bodies, law enforcement agencies, tax authorities, or other government entities where required to do so by applicable law, court order, or in connection with the prevention, detection, or prosecution of fraud, money laundering, or other criminal activities.

5.3 Licensing Authorities

As a condition of its international gaming licence, fg777 may be required to provide player account data, transaction records, and gaming activity logs to the licencing authority for audit and compliance verification purposes.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of fg777's business assets, player personal data may be transferred to the acquiring entity as part of that transaction. fg777 will notify affected players of any such transfer and the applicable privacy arrangements before the transfer takes effect.

fg777 uses cookies and similar tracking technologies on the platform to deliver core functionality, maintain session security, analyse platform usage, and — where you have consented — deliver relevant promotional content. The categories of cookies used by fg777 are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They manage session authentication, security tokens, and core navigation. No consent is required for these cookies.
• Functional Cookies: These cookies remember your preferences, language settings, and responsible gaming configurations to provide a personalised experience across sessions.
• Analytics Cookies: fg777 uses anonymised analytics data to understand how players navigate the platform, identify performance bottlenecks, and improve the overall user experience. Analytics data is processed in aggregated form and is not linked to individual player identities.
• Marketing Cookies: Where you have opted in to marketing communications, session and behavioural data may be used to tailor promotional offers and bonus notifications to your gaming preferences. You may withdraw consent for marketing cookies through your account settings at any time.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent platform functionality.

fg777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligation. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your active account relationship with fg777, and for a minimum of five (5) years following account closure to meet AML and licensing audit obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in accordance with financial record-keeping requirements.
• KYC Verification Documents: Retained for a minimum of five (5) years following account closure or as otherwise required by the applicable licensing authority.
• Gaming Activity Logs: Retained for a minimum of three (3) years for dispute resolution, audit, and responsible gaming review purposes.
• Customer Support Communications: Retained for a minimum of two (2) years for quality assurance and complaint resolution reference purposes.
• Marketing Preference Records: Retained for the duration of your account and updated immediately upon withdrawal of marketing consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

fg777 respects and upholds your rights in relation to the personal data we hold about you. The following rights are available to you as a registered fg777 player:

To exercise any of the above rights, please submit a written request to fg777's privacy team via the contact details in Section 13. fg777 will respond within 30 calendar days of receiving a valid request. We may need to verify your identity before processing your request.

fg777 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect player personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and fg777 servers.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Strict role-based access controls ensuring that only authorised fg777 personnel can access player data on a need-to-know basis.
• Regular penetration testing and security audits conducted by independent third-party specialists.
• Real-time intrusion detection and monitoring systems.
• Mandatory security training for all fg777 staff who handle player personal data.
• Documented incident response procedures for rapid containment and notification in the event of a data breach.

In the unlikely event of a data breach that poses a risk to your rights and freedoms, fg777 will notify affected players without undue delay in accordance with applicable notification obligations.

As an internationally licensed gaming platform, fg777 may process and store player personal data on servers located outside Pakistan. Where personal data is transferred to jurisdictions that may not provide an equivalent level of data protection to that applicable in Pakistan, fg777 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses with data processors and service providers located in third countries.
• Data processing agreements that impose security and privacy obligations consistent with fg777's own standards.
• Transfer only to processors who operate under recognised international data protection frameworks or who are subject to regulatory oversight.

By registering an account with fg777, you acknowledge and consent to the transfer of your personal data to servers and processors located outside Pakistan where necessary for the provision of fg777's services.

fg777 services are strictly restricted to individuals aged 21 years and above. fg777 does not knowingly collect personal data from individuals under the age of 21. Registration on the fg777 platform requires declaration of date of birth and is subject to mandatory CNIC-based age verification before withdrawal privileges are granted.

If fg777 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be suspended immediately, all associated data will be securely deleted, and any deposited funds will be returned to the originating payment method following an investigation. Parents or guardians who believe their child may have registered on fg777 are asked to contact the support team immediately.

fg777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, fg777 will provide advance notice to registered players via the email address on file prior to the updated policy taking effect.

The effective date displayed at the top of this policy indicates when the current version was last reviewed and updated. We encourage you to review this Privacy Policy periodically to stay informed about how fg777 protects your personal data. Your continued use of the fg777 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints about how fg777 handles your personal data, or if you wish to exercise any of your privacy rights as described in Section 8, please contact the fg777 privacy team using the details below. We are committed to resolving all privacy-related queries fairly and promptly.

Email: [email protected]

Live Chat: Available on platform 24/7 — English & Urdu

fg777 will acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days. Where a request is complex or high in volume, this period may be extended by a further 30 days with prior notification.

If you are not satisfied with fg777's response to a privacy complaint, you have the right to escalate the matter to the data protection supervisory authority relevant to your jurisdiction, or to the dispute resolution body designated under fg777's international gaming licence.